Tuesday, July 20, 2010

Facebook hated as much as airlines, cable companies
[ Tue, 20 Jul 2010 15:00:03 GMT ]

“Facebook is a phenomenal success, so we were not expecting to see it score so poorly with consumers,” said Larry Freed, president of ForeSee Results, which worked with the University of Michigan on the American Customer Satisfaction Index poll.Facebook, the most visited site on the Internet, may also be the most despised: A new poll says the site scored 64 on a 100-point scale, which “puts Facebook in the bottom 5 percent” of private sector companies.


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