Verizon best, AT&T worst in Consumer Reports carrier survey[ Thu, 29 Nov 2012 13:25:31 GMT ]Consumer Reports' annual ratings of wireless providers, released Thursday, shows that the major cellphone companies still have a lot of work to do to boost customer satisfaction. In fact, none of the big four national carriers had an overall satisfaction score above 72 percent, across the board lower than their overall scores from just two years ago.